If the Real app returns an error or the SMS verification code does not arrive while logging in, the phone number you want to verify with may be incapable of receiving text messages or the user may have input their phone number incorrectly.

Internet phone providers don't always have text message functionality so have a look at your plan to ensure SMS features are enabled.

if your mobile carrier is equipped with SMS features and you are still encountering an error or not receiving your code, Real's support team can help! Send us a message using the chat bubble below or email support@joinreal.com.

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