If you have elected to receive your referral alerts via mobile push, you cannot change the tone that plays when your alerts come in.

Not hearing a sound when you receive an alert? We recommend going into your phone’s settings and double-checking the following:

  1. Phone ringer/sound is ON

  2. Notification permissions for the app are ON

  3. Data for the app is ON

  4. Location Services setting for the app is ON

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