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App Guide FAQs
App Guide FAQs
App setup & troubleshooting, listings search, CRM, chats, tasks, community, leads
20 articles in this collection
Written by
Lauren Ford (she/her/hers)
and
Dan Azic
How to use your dashboard
Track your business, from transactions to revenue share to equity
Written by
Dan Azic
Updated over a week ago
How do I see my previous chats and messages from Support?
Think you have to start a new chat every time you want to reply to us? Think again.
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
How do I Download the App to My Phone?
Where you can get your Real App
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Where do I find the E&O Insurance Policy?
E&O Insurance policy
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
I have the wrong app!
Sometimes you might end up assigned to another agent with the client version of the app. We can help!
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Getting a higher percentage on Your Real Profile
It is possible to get more points on your profile. Just ask yourself these questions.
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Real's Print Portal FAQs
With discounts ranging from 20% to 40%, and free shipping, Real’s Print Portal makes shopping for marketing materials easy.
Written by
Dan Azic
Updated over a week ago
Can I access the Real app from my computer?
What features are available via Desktop
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
General App Setup & Troubleshooting
I Can't Open the App
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Problems Logging In
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Clearing the App Cache
Sometimes clearing the cache in your app solves the problem :)
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Listings Search
Real Info: IDX in Property Feeds
Realtime MLS IDX Feeds
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Real Info: Using the Search Feature
Listings Search Filters
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
CRM
How to Set Up Zillow Tech Connect
Receive your Zillow and Trulia leads right in REAL's CRM
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Community
How do I refer an agent to Real using my Real app?
Start earning bonuses for sending your colleagues to Real. The more agents your refer, the more $$$ you can earn.
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Additional Tools
My Real ID
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Comparative Market Analysis (CMA) FAQs
Learn about Cloud CMA, how to activate your account, how to generate CMA reports, how to edit the reports and update Cloud CMA settings.
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
Leads on the Real platform
How am I notified about new leads?
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
How do I update my service area zip codes on my Real app?
Written by
Lauren Ford (she/her/hers)
Updated over a week ago
How many ZIP codes can I submit to receive leads in?
Written by
Lauren Ford (she/her/hers)
Updated over a week ago